Olden — Support

Questions, problems, or refund requests — email appsbygaurav@gmail.com. We aim to reply within two business days.

Common questions

How many photos can I restore for free?

One restoration a day. You can also watch a short ad for an extra one. Premium removes the limit.

What does "Deep repair" do?

It runs an extra pass aimed at surface damage — scratches and creases — before faces are restored. It is optional because it takes longer, and on a clean print it makes little difference. It cannot rebuild a photo that is physically torn away; nothing can invent detail that was never captured.

My restored photo looks different from the original.

Restoration reconstructs detail that has been lost, and colourisation infers plausible colours rather than recovering true ones. Results are an interpretation, not a recovery of the original scene. Use the before/after slider to compare, and keep your original file.

Where are my photos sent?

Over an encrypted connection to our processing server and on to our AI partner, purely to produce your restored image. See the Privacy Policy.

How do I manage or cancel my subscription?

iPhone and iPad: Settings → tap your name → Subscriptions.
Android: Google Play Store → profile → Payments & subscriptions → Subscriptions.

Cancelling stops the next renewal; the current period runs to its end.

I paid but Premium is not active.

Open Settings inside Olden and tap Restore purchases. If that does not work, email us with the store account you purchased from.